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General Questions

How do I set alerts via SMS in MEXEM Mobile or TWS?

You can set price, trade, and margin alerts in MEXEM Mobile and TWS. Configure your SMS Address for alerts in Client Portal/Account Management before using it in the mobile app or TWS. Refer to the Users' Guide for instructions on setting alerts in MEXEM Mobile for Android, MEXEM Mobile for iPhone, and TWS.

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My Account & Login

How do I configure email trade confirmations?

Configure trade alerts in TWS and MEXEM Mobile to receive email notifications. For more information, refer to the Users' Guide for each platform: TWS, MEXEM Mobile for Android, and MEXEM Mobile for iPhone. Please note that email alerts are available for real accounts only, not for simulated demo accounts.

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