MEXEM automatically closes zero-balance accounts to avoid ongoing fees. If an account closure request is made, MEXEM converts Settled Cash balances below USD 1,000 equivalent to base currency. Balances above this require closing trades before account closure.
Login issues to your paper trading account could stem from the account being new (requiring 24 hours to activate), your live account being closed, or an older account lacking an activated paper account. Refer to related FAQs for more assistance.
All investments involve risks, including the possible loss of capital. www.support.mexem.com is a website owned and operated by MEXEM Ltd. MEXEM Ltd is a European broker regulated by CySEC, license No. 325/17.
Any advertisement or communication concerning the distribution of derivatives falling within the scope of the Regulation of the FSMA of 26 May 2016 governing the distribution of certain derivative financial instruments to retail clients is not addressed to the Belgian public.