MEXEM FAQ Tags

individual

My Account & Login

How do I convert my individual account to a trust or LLC account?

To switch from an individual to a trust or LLC account with MEXEM, you need to open a new trust or LLC account, then request a transfer of assets. Once the transfer is completed, the individual account will be closed. More details are available in our Knowledge Base.

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My Account & Login

How can I add another person to my individual account?

Adding another person to your individual MEXEM account varies by their intended role: Owner - to change ownership (e.g., to a joint account), initiate a new joint account application and transfer assets. Beneficiary - certain accounts (e.g., U.S. individual, IRA) allow adding a beneficiary. User - you can add a non-employee as a user with specific access rights, without changing ownership. Trusted Contact - an individual MEXEM can contact about your account without giving them account access or transaction rights.

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Funds & Banking

Can I transfer funds or positions internally from an individual account to a joint account?

You can request a manual internal transfer of funds or positions from an individual account to a joint account on an exceptional basis. Log in to Client Portal/Account Management and submit the request via webticket in the Message Center. Please be aware that this process may take several weeks to complete.

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