MEXEM FAQ Tags

trade

Trading

How do I activate trading permissions?

To activate trading permits you should login to account, go to settings, click trading permits.

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Funds & Banking

Why am I unable to withdraw funds?

Non-base currency balances may limit your withdrawals. Convert these balances via the MEXEM guide. If you have a cash account, await trade or currency conversion settlements before withdrawing. Be aware of withdrawal restrictions after depositing funds. For trading non-US index options and spot metals, internal transfer may be needed. Consult MEXEM's guides for further details.

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Trading

Why am I unable to trade Norwegian Stock?

MEXEM doesn't offer direct trading on the Oslo Stock Exchange (OSE), but many OSE-listed stocks are tradable on the OMXNO exchange through Trader Workstation or MEXEM Mobile. Norwegian residents can't trade Norwegian securities due to administrative restrictions.

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Trading

Where can I see my trades in TWS?

Use the Trade Log in Mosaic or Classic TWS to view up to seven days of trades, including details like commissions and fill prices. Today's trades can also be seen in Mosaic's Activity tile. Trades older than seven days are in your Activity Statements.

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Trading

When will my trades settle?

Forex and Stock trades settle on the second business day (T+2) post-sale, while securities option, index option, future, future option, US Government bond, and USD. CAD Forex pair trades settle the next business day (T+1). Check settlement dates in your Trade Confirmation Report.

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Trading

What is the FXTrader?

FXTrader is an optimized interface by MEXEM for forex trading. Price display highlights bid/ask and shows price movement in green (up) or orange (down). Each currency pair has its own cell for trading. Order, trade, and portfolio info shown on top. Visit TWS Users' Guide for help.

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Trading

If I have been flagged as a Pattern Day Trader, when can I begin trading again?

Accounts under $25,000 flagged as day trading by NYSE regulations are frozen for 90 days. You can close existing positions, but not initiate new ones. Unfreeze options include waiting 90 days, depositing to reach $25,000, or requesting a PDT Reset (resumes trading after 5 days).

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Trading

How do you count the Day Trades?

A day trade occurs when a position in a security is opened and closed within the same trading session. A day trader executes 4 or more day trades in 5 business days. For Pattern Day Trading rules and examples, visit the MEXEM website.

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Trading

How do I trade odd lots?

To trade an odd lot, enter the desired number of shares in the Quantity field. No additional settings or configurations are required.

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Getting Started

How do I convert currency in MEXEM Mobile?

To convert currency in MEXEM Mobile, select 'Convert Currency' from the side panel. Choose your current and desired currencies, enter the amount, and slide to convert. This uses a Market order type. Alternatively, use the Order Ticket in the side panel and search for the currency pair you want to trade.

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My Account & Login

How do I configure email trade confirmations?

Configure trade alerts in TWS and MEXEM Mobile to receive email notifications. For more information, refer to the Users' Guide for each platform: TWS, MEXEM Mobile for Android, and MEXEM Mobile for iPhone. Please note that email alerts are available for real accounts only, not for simulated demo accounts.

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Products

How can I trade an index?

You can't directly trade indices, but you can trade related products like ETFs, futures, or options. To do so, enter the symbol and select the type of contract you want to trade (e.g., Stock, Futures, Options) from the contract box. For finding MEXEM trading symbols, refer to the related guide.

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Products

Can I trade metals?

We provide direct market access to stocks, options, futures, forex, bonds and ETFs from a single MEXEM Universal Account. Clients from most Countries are authorized to trade: IB UK Spot Gold and Silver MEXEM OTC Futures on LME Metals Exchange listed futures on NYMEX

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Products

Can I trade futures through MEXEM?

Trade futures across multiple market centers with low commission rates. To qualify for futures permissions, meet the requirements on the Trading Requirements webpage. Request permissions and subscribe to real-time data in Client Portal/Account Management. Without real-time data, delayed data is provided for free when available, allowing you to continue trading.

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Funds & Banking

Can I trade Certificates of Deposits (CDs)?

MEXEM offers brokered U.S. Certificates of Deposits (CDs) traded on a secondary market. Unlike bank-purchased CDs, brokered CDs can't be redeemed early but can be sold if a secondary market exists. CD trading requires U.S. Bonds trading permissions. Clients with bond permissions receive a legal disclosure outlining CD trading risks before their first order and periodically thereafter.

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