MEXEM FAQ Tags

debit

General Questions

Where can I use my debit card?

The MEXEM Debit Mastercard can be used for purchases and ATM withdrawals wherever accepted. Choose 'Checking' if asked by the ATM. Balance inquiries won't work on ATMs; instead, check your balance via mobile TWS on the Account/Balances screen.

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General Questions

Do you offer credit cards?

MEXEM doesn't provide credit cards, but eligible clients can request a debit card tied to their account via Account Management under Transfer & Pay > Integrated Cash Management.

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General Questions

Am I eligible for a debit card?

Currently, MEXEM debit cards are available for US-based individual and joint accounts, excluding IRA and UGMA/UTMA accounts. The availability for non-US residents isn't confirmed. Trust accounts can qualify under certain conditions. While MEXEM Key isn't mandatory to enroll, it's recommended for pre-authorization of purchases.

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