MEXEM FAQ Tags

funds

My Account & Login

Why did I receive an amended tax statement?

Certain investments, like REITs, UITs, and mutual funds, may have income reclassified by issuers, often causing amended tax statements. This reclassification involves changes in the tax treatment of distributed income, such as depreciation adjustments, capital gains, or dividends. For guidance on receiving an amended Form 1099, consult the MEXEM Knowledge Base.

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Fees & Interest

When will my dividend be paid?

If you're eligible for a dividend, an accrual is posted to your account on the Ex-Dividend Date. Upon receiving funds, MEXEM will adjust your account balance. If funds aren't timely received, the dividend stays in an accrued state. Track this in the Open Dividend Accruals section of a custom activity statement.

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General Questions

What tools does MEXEM have available to monitor the margin values in my account?

Track real-time margin values in TWS/Mosaic Account Window or on MEXEM Mobile in the Margins or Funds tabs. Create a daily Margin Report in Client Portal/Account Management for a breakdown by position. Use the Check Margin Impact feature in TWS/Mosaic or MEXEM Mobile to preview order impact.

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Trading

What is the difference between Excess Liquidity and Available Funds?

Excess Liquidity = Equity with Loan Value - Maintenance Margin. Available Funds = Equity with Loan Value - Initial Margin. Negative excess liquidity may trigger liquidation. Watch MEXEM's Short Video for real-time margin monitoring and check the Knowledge Base for margin definitions.

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General Questions

What is SMA?

SMA is a credit line in your MEXEM Universal Account's Securities segment when securities increase in value. Trading commodities may reduce SMA as cash moves to the Commodities segment. After closing a contract, you can sweep settled cash back to the Securities segment. SMA is not transferable to cash.

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General Questions

What does the phrase " subject to origination restriction" mean?

"Subject to origination restriction" limits withdrawals of ACH or EFT deposits in your MEXEM account. The sending institution can claw back funds for fraud or error. Withdrawals to other banks are restricted for 44 business days (60 for Canadian EFT deposits). After 4 business days, you can withdraw to the originating bank.

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Funds & Banking

What does the message "Insufficient Settled Cash" mean?

Selling a security may lead to "Insufficient Settled Cash" for subsequent transactions until settlement. Caused by "Cash" accounts' limitations or applying proceeds to futures in another segment. Solutions: Wait for settlement, deposit more funds, or reduce order size. Buying foreign securities in "Cash" accounts may require currency conversion and settlement wait.

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General Questions

What does the message "Insufficient Settled Cash" mean?

"Insufficient Settled Cash" may occur after selling a security, limiting immediate use for further transactions until settlement. Caused by "Cash" account restrictions or using proceeds for futures. Solutions: Wait, deposit more, or reduce order size. "Cash" accounts may need currency conversion and settlement wait for foreign security purchases.

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Trading

What determines how much cash is Available for Withdrawal in a Cash account?

Cash accounts cannot access sale proceeds until the transaction has cleared and settled, usually after two business days. Recently deposited funds may face withdrawal restrictions. "Available For Withdrawal" reflects settlement times and deposit holds. See our website for more details on withdrawal limitations.

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Fees & Interest

What commissions do you charge for Mutual Funds?

North American and Global mutual funds have a transaction fee of 3% of Trade Value or $14.95. European mutual funds have Fixed (0.1% of Trade Value, min €4, max €29) and Tiered pricing (starts at 0.08% of Trade Value, min €1.25, max €29, decreases with volume). More details on our website. MEXEM also offers No Transaction Fee Funds.

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General Questions

Is my account insured?

lients of Interactive Brokers Ireland Limited are protected by the Irish Investor Compensation Scheme (“ICS”). The ICS is intended to help private individuals and does not cover institutions and professional clients. Compensation under the ICS is limited to 90% of the amount lost, subject to a maximum of €20,000 to each investor. The coverage provides protection against the failure of the investment firm, not against loss of market value of financial products.

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Funds & Banking

How long does it take for an internal transfer of funds?

Internal funds transfers process instantly during trading hours or the next business day if submitted after hours. Funds under a hold period, such as from a wire deposit, cannot be transferred. More info in our Users' Guide.

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Funds & Banking

How do I transfer funds out of MEXEM?

Log into Client Portal to submit a withdrawal request. Go to Transfer & Pay, Transfer Funds, then Withdraw Funds. Select Currency, Method, and Amount. To wire funds to another broker, select Financial Institution and enter account details. Correspondent bank details needed for foreign currency withdrawal.

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Funds & Banking

How do I transfer funds to MEXEM?

To deposit funds into your MEXEM account, log in to Client Portal/Account Management and go to Transfer & Pay > Transfer Funds > Deposit Funds. Choose the currency and follow the provided instructions to initiate the transfer with your bank. After finalizing the deposit notification, you may need to contact the transferring establishment with the necessary details. For more information, refer to the available resources on transferring positions, available methods for fund transfer, and third-party deposits.

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Trading

How do I find the Hedge Fund Marketplace?

The Hedge Fund Investor Site is accessible via Account Management > Investors' Marketplace > Find Services. Only eligible clients, such as US accredited investors and qualified purchasers (except IRAs), accredited investors and qualified purchasers outside Canada, India, and Japan, and advisors investing for eligible clients can use the site. Fully disclosed broker sub-accounts need to be eligible and non-Canadian. Non-disclosed and Omnibus Broker sub-accounts aren't eligible. Participating hedge funds are also included.

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General Questions

Do you offer a money market fund for unused cash?

Clients with surplus funds can earn interest, as per our Pricing > Interest & Financing page. MEXEM also offers various money market funds. To view these, choose an issuer under Products > Product Listings > Funds, then select "Money Market". Most funds require a minimum investment of USD 10,000.

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Funds & Banking

Can I deposit funds using Transferwise?

You can deposit funds from this money transmitter if the transfer comes from an account with the same name as your MEXEM account and includes your account ID and title in the payment details. If Transferwise doesn't provide this information, as is often the case, the unidentified funds will be returned.

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Funds & Banking

Can I deposit by credit card?

MEXEM doesn't accept deposits via credit or debit card, only transfers from a same-name bank or broker account. For routing details, create a deposit notification in Client Portal/Account Management by choosing "Transfer & Pay" then "Transfer Funds". Further instructions are in our Users' Guide.

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