Fees & Interest

How can I get old account statements?

Daily activity statements are available online through MEXEM via Client Portal/Account Management for the past 4 years, monthly activity statements for the past 60 months and annual statements for the past 5 years. Statements are available for an additional 2 years beyond this and are available in electronic format only (delivered via email). Charges vary by currency, and the fee schedule can be found on our website under the Pricing menu followed by Other Fees.

A closed account will still have access to Client Portal, where you can download closed account statements no more than 5 years old selecting menu Reports and Statements.
Click on the displayed account number in the light blue oval in the upper part of the page to open the Account Selector side window.
In the Account Selector, click on the Filter (funnel) icon, expand the Account Status section, check "Close" and click Apply.
Choose the closed account number and click Continue.

Note: MEXEM does not usually provide daily statements in lieu of monthly or annual statements. For closed accounts, payment may be made in the form of check. In the case of active accounts, the account's cash balance will be debited. Requests for archived statements may be made via web ticket and checks are to be mailed to MEXEM, Attn: Funds & Banking, 209 S La Salle St. Suite 1000, Chicago, IL 60604 USA IMPORTANT NOTE Cashier's Checks, Official Checks, Teller's Checks and Banker's checks issued by banks are the recommended forms of payment.
Personal checks and checks issued by a credit union or bill payment service are subject to a six business day hold period, after which the requested statements will be issued.

More information on viewing statements in Client Portal can be found in our Users' Guide.

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