Trading

Trading

Can I download TWS desktop application for my phone?

Download TWS desktop application: https://www.mexem.com/trader-workstation

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Trading

What trading permissions do I need to have to trade CFD as a South African client?

First apply for futures or options trading permission outside of US, when granted then apply for CFD trading permissions.

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Trading

Which trading permission do i need in order to trade Slnc on IBIS2?

German stocks.

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Trading

Does MEXEM offers the option to trade US stock options?

Steps: 1. Log into your account 2. Go to "Settings" 3. Click on "Account Trading Permissions" 4. Click on "Request" next to the Options section.

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Trading

Why am I unable to trade options on French stocks after enabling options trading?

Steps: 1. Log into your account 2. Go to the "Settings" section 3. Under "Account Trading Permissions" 4. Click on "Request" next to the Options section.

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Trading

How do I convert EUR to USD to trade on the US market?

1. Log into your MEXEM account 2. Go to the "Transaction" tab under the MEXEM logo 3. Select "Convert currency." The conversion takes 48 hours for cash accounts, and the fee is 0.005% with a minimum of 5 EUR. For amounts up to 100,000 EUR, the fee remains 5 EUR.

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Trading

How do I place a stock order with stop loss?

https://www.youtube.com/watch?v=pUPRdXUvwbA

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Trading

How can I avoid to receive the physical delivery of some futures?

https://www.interactivebrokers.com/en/trading/futures-close-out.php

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Trading

Why is my FX Closing trade getting rejected due to low balance?

A Cash account must have enough cash to cover the cost of a position plus commissions and can never hold a negative cash balance

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Trading

Why would I submit an FX transaction to the FXCONV destination?

Route orders to FXCONV if you are not interested in tracking the average cost and running P&L on your currency trades in your trading platforms

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Trading

Why was my order rejected for no trading permissions when I have permisissions for ETFs?

Opening orders from Retail investors occupying in the European Economic Area (EEA) that are correlated with a product that does not follow the EU's packaged Retail and Insurance-based Investment Pr...

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Trading

Why might an error occur when trying to invest all deposited funds into a single stock?

To proceed with the purchase of a stock - Example: NVDA shares, the transaction must be made in US dollars

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Trading

Why is my order stuck in a "pending cancel" state?

If you tried to submit an order cancellation request and the Order Status field is an Orange color, that indicates that a cancellation request has been accepted by the system but currently the requ...

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Trading

Why is my Buying Power zero when I have positive Excess Liquidity?

MEXEM adds House margins to the Initial margin requirement for a contract

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Trading

Why am I unable to trade Norwegian Stock?

MEXEM does not provide direct trading on the Oslo Stock Exchange (OSE)

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Trading

Why do I see a delayed market data quote?

Market data vendors usually provide exchange data in two categories: real-time and delayed

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Trading

Why do I get the message "Transactions in this instrument are limited to closing-only trades" when I try to buy certain stocks?

There are a number of conditions which change the status of a product that at one time was freely tradable to later being restricted to closing only.One of the most common causes is a change in a s...

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Trading

Why did MEXEM liquidate some of my positions without first notifying me?

MEXEM does not make margin calls

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Trading

Why can't I use my cash after selling my stock in a Cash account?

In a Cash account, an investor must pay for the purchase of a security (meaning, the trade must settle) prior to selling that security

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Trading

Why can't I convert my AUD cash to other currencies?

MEXEM Australia only supports currency balances in AUD, USD, EUR and GBP, and clients are able convert between these currencies as described here: How can I convert currency at MEXEM? If you hold c...

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Trading

Why are ETF positions not opening despite sufficient funds being deposited?

Ensure your cash is converted to the appropriate currency and allow time for the funds to settle.‍

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Trading

Why am I no longer receiving live market data?

If you are subscribed to market data but are currently only receiving delayed data, it may be because you are already logged in on another device with either your live account or paper account

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Trading

Which assets can i use naked short strategy with?

Check option chain under the trade menu, if the asset has option trading, it will redirect you to the option trader

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Trading

How do I activate trading permissions?

To activate trading permits you should follow these instructions: ‍1) access the Mexem website with the credentials of the real account 2) go to the settings 3) click on '' trading permits '' ‍Sele...

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Trading

Where can I see my trades in TWS?

To see up to seven days of trades, use the Trade Log, accessible from the New Window drop-down in Mosaic and the Account menu in Classic TWS

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Trading

Where can I see my realized P&L?

Clients may view Realized and Unrealized performance by downloading an Activity Statement

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Trading

Where can I find SPX weekly options?

In the TWS OptionTrader or TWS/Mosaic Option Chains window, click on the drop down menu that says SPX in the upper right corner of the option chains

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Trading

Where can I find my actual cash balances in TWS?

In order to see how much cash is in your account, click on the Account menu option in TWS followed by Account Window

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Trading

Where can I find information on margin and margin requirements?

Margin requirements affect how and when you can borrow, the type of deposits which may be needed and the level of equity that you must manage in your account

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Trading

Where can I find historical data?

The best place to find historical data is in Trader Workstation via a chart or the Time & Sales tool

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Trading

Where can I find analytical tools in TWS?

Analytical Tools can be found in our Trader Workstation platform

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Trading

What steps should be taken if a phone number confirmation error prevents opening positions?

In order to confirm your phone number you have to log in on Mexem client portal and complete the task to confirm your phone number

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Trading

What is the default trigger method for my Stop order?

Unless specifically modified, the default trigger method for all stocks is the "Last" method as described within the User's Guide

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Trading

When will my trades settle?

Forex and Stock trade settlement usually takes place on the second business day following the sale transaction (Trade Date plus two business days: T+2)

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Trading

When does the Intraday margin for futures change to Overnight margin?

Margin accounts that have lower Intraday futures margins will have the higher Overnight future margin requirements go into effect 15 minutes before the end of that future contract's designated Regu...

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Trading

When does a Belgian citizen need to pay the TOB?

At MEXEM, we deduct the stock exchange tax at source and pass it on to the tax authorities

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Trading

What products or trading permissions may I have with my RSP/TFSA account?

No margin trading is permitted in TFSA/RSP accounts

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Trading

What is the ticker for E-mini S&P 500 futures?

ES is the ticker symbol for S&P 500 futures

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Trading

What is the ticker for DAX futures?

DAX is the ticker symbol for DAX futures

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Trading

What is the point of the FX Portfolio - Virtual FX Positions section of the Account Window?

The FX Portfolio - Virtual FX Positions section of the Account window is built to show activity for currency pair trades for FX traders so that they can track average cost and running P&L on their ...

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Trading

What is the difference between a Stop order and a Stop Limit order?

When using a Stop order (STP), you only designate one price: your Stop Price

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Trading

What is the Mark-to-Market calculation method and how does it work?

Mark-to-Market (MTM) profit and loss shows how much profit or loss you incurred over the statement period, regardless of whether positions are open or closed

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Trading

What is the FXTrader?

The FXTrader provides an optimized trading interface with MEXEM-designed tools to trade the forex markets

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Trading

What is the difference between real time and snapshot quotes?

Snapshot quotes provide an "Instantaneous" quote and will not stream on your trading platform

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Trading

What is the difference between Excess Liquidity and Available Funds?

Excess Liquidity: Current Equity with Loan Value - Current Maintenance Margin Requirement

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Trading

What is the definition of a "Potential Pattern Day Trader"?

A potential pattern day trader error message means that an account has less than the SEC required USD 25,000 minimum Net Liquidation Value AND the number of available day trades (3) has already bee...

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Trading

What is the contract size of spot gold and spot silver?

MEXEMSpot Gold (XAUUSD) and MEXEM Spot Silver (XAGUSD) are traded in units of 1 troy ounce fine gold and fine silver, respectively, and are quoted vs USD.Please Note: MEXEM Spot Gold and MEXEM Spot...

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Trading

What is my "Margin Cushion"?

The Margin Cushion is estimated as the account's Excess Liquidity divided by the Net Liquidation Value

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Trading

What is meant by VALUE exchange?

Assets listed on the VALUE exchange generally will be non-tradable assets

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Trading

What is meant by Equity with Loan Value?

Equity with Loan Value (ELV) forms the basis for determining whether a client has the necessary assets to either initiate or manage security positions

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Trading

What is meant by Current Excess Liquidity?

Mark-to-Market (MTM) profit and loss shows how much profit or loss you incurred over the statement period, regardless of whether positions are open or closed

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Trading

What is Maintenance Margin?

Maintenance Margin is the amount of funds which must be maintained in order to continue holding a position

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Trading

What is IdealPro?

MEXEM operates two settings under the Ideal Pro label, one providing spot Forex trading and currency conversions and other, spot metals trading (London gold and silver)

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Trading

What is Limited Option trading permissions?

Margin accounts at MEXEM have the capability of selecting "Limited Option" trading permissions during the account application

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Trading

What is Cost Basis?

Cost basis is the original value of a security or other asset used for tax purposes to determine whether a capital gain or loss has been realized when that asset is sold or disposed

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Trading

What is a Paper account?

MEXEM provides a simulated trading account to clients called a Paper trading account

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Trading

What is a Maintenance Margin?

Maintenance Margin is the amount of funds which must be maintained in an account in order to continue holding a position.‍

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Trading

What does the TWS update message "the version of the application you are running is no longer supported" mean?

You will get this notification when the TWS platform needs to be updated

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Trading

What does the message "MIFIR 2 account does not have short code assigned" mean?

MiFiR II refers to reporting obligations for products traded in countries in the European Economic Area (EEA)

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Trading

What do the colors in the Order Status field mean?

Colors are shown in the Status field in the Classic layout, and in the Order Status field that precedes the Financial Instrument in the Mosaic Activity Orders tab

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Trading

What do I do if my short stock position has been delisted?

A delisted short stock position will remain in your account until either the stock starts trading again or until the time the DTC removes the shares from your account

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Trading

What are the tickers for spot gold and spot silver?

The ticker symbol for spot gold is XAUUSD, whereas the ticker symbol for spot silver is XAGUSD

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Trading

What determines how much cash is Available for Withdrawal in a Cash account?

Accounts which have been arranged as a Cash type do not have access to the proceeds from the sale of securities until such time the transaction has resolved at the clearinghouse and proceeds have b...

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Trading

What are the tax requirements for foreign dividends, and is any action required?

Withholding tax (RV) on dividend distribution is deducted at source in each country

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Trading

What are the limitations of the paper trading account?

twAlthough the paper trading account replicates most aspects of a production TWS account, you may encounter some differences due to its construction as a simulator with no execution or clearing abi...

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Trading

What are the available Forex pairs?

Currently available Forex pairs can be found on the MEXEM's website by selecting the Trading menu option followed by Listings

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Trading

What are MEXEM's Futures Close-Out Policies for futures?

For futures contracts that are settled by the actual physical delivery of the underlying commodity (physical delivery futures), account holders may not make or receive delivery of the underlying co...

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Trading

On what exchanges can I trade?

MEXEM supplies direct market entry to stocks, options, futures, forex, bonds and ETFs listed on over 120 markets in 31 countries

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Trading

Is trading US ETFs possible?

EU residents cannot trade US ETFs due to EU regulation - unless they to do so with an account which is of the category: Elective Professional Client

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Trading

Is there an option to reinvest dividends, and does it require any action?

It is not possible to reinvest every dividend into stocks

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Trading

Is there a minimum order size?

Nearly every product offered by MEXEM has NO minimum order size

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Trading

Is Ninja Trader compatible with Trader Workstation (TWS)?

The TWS Application Program Interface (API) accommodates connection to a variety of third-party vendors, including Ninja Trader, who offer complementary order entry, charting, back-testing and anal...

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Trading

Is market data time based or tick based?

Streaming market data quotes in the trading platforms are updated in time based snap-shot intervals, which vary by product and region

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Trading

Is live data provided for paper trading accounts?

Real-time quotes are provided on a monthly fee-based subscription basis and in order to pay for those subscriptions, you must have a live, funded account

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Trading

Is it possible to transfer OTC stocks?

Transferring OTC stocks can be challenging because they are not regulated by an exchange, which often adds complexity to the process.

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Trading

Is it possible to integrate external platforms with TWS?

Yes, trough API you can connect any trading platform that has ''Interactive Brokers'' in their broker list

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Trading

Is it possible to trade options through my margin account?

Yes, you can trade options using your margin account with MEXEM

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Trading

Is it possible to sell a naked call option using a cash account?

No, you must apply for margin account and then you can trade sell call options.

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Trading

Is it possible to reinvest my dividends rather than receiving them in cash?

Yes, it is possible to reinvest dividends

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Trading

In which section of my account and in what currency are dividends received?

If you are going to receive Dividends in Cash this will automatically be added to your Cash balance in Mexem

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Trading

If I have been flagged as a Pattern Day Trader, when can I begin trading again?

The NYSE regulations state that if an account with less than USD 25,000 is flagged as a day trading account, the account must be frozen to prevent more trades for a period of 90 calendar days from ...

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Trading

I have knowledge about option trading but not the required experience. Can I trade options?

Traders who do not meet the minimum trading experience requirement may still request permissions to trade options

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Trading

How do I refresh market data in TWS?

In case you are subscribed to the suitable real time data packages but you do not see live quotes in TWS, you can try to refresh your market data subscriptions

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Trading

How many lines of market data do I receive?

All clients firstly receive 100 concurrent lines of real-time market data and always have a minimum of 100 lines of data

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Trading

How many Options levels permissions you can find in the Trading Permissions area?

For now its 4 levels: from 1 to 3, you can apply even with a cash account

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Trading

How is the required margin to open a position determined?

The simplest method to determine margin requirements is to set up your order:Right-click on the order rowSelect "check margin impact." This provides an overview of both current and future margin re...

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Trading

How is Buying Power determined?

The amount of Buying Power available for a given trade depends upon a number of factors including the product traded and the account type (e.g., Cash, Reg

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Trading

How do you count the Day Trades?

A trade is considered a day trade when a position in a US or non-US security (Stocks, Stock and Index Options, Warrants, T-Bills, Bonds, or Single Stock Futures) is increased ("opened") and thereaf...

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Trading

How do you calculate margin requirements on futures and futures options?

Futures options, as well as futures margins, are governed by the exchange through a calculation algorithm known as SPAN margining

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Trading

How do I trade odd lots?

To trade an odd lot, simply enter the number of shares you would like to trade in the Quantity field or column when setting up your trade

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Trading

How do I trade on the Shanghai Stock Exchange?

MEXEM provides the following API types: Trader Workstation (TWS API) - offers the most features and is made available to any clients with trading access

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Trading

How do I trade on the Singapore Stock Exchange?

Clients can request trading permissions in Client Portal/Account Management

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Trading

How do I set up alerts in TWS?

To set up Alerts in the Trader Workstation, right click on the symbol you wish to set the Alert for and left click on the "Alert" bell icon in the right click menu

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Trading

How do I restore my layout in TWS?

You can restore your layout by clicking the File menu option followed by Settings Recovery

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Trading

How do I see whether a stock is shortable on TWS?

MEXEM offers information on the TWS which provides clients the ability to keep track of when a stock is shortable and, if it is, the quantity of shares that can be shorted and the cost to borrow th...

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Trading

How do I place a stop loss order in WebTrader?

In WebTrader you can attach a Trailing Stop order to a primary order

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Trading

How do I place a stop loss order in TWS?

In the Mosaic Order Entry panel, attach a Stop Loss order to a primary order by expanding the Advanced panel and selecting Attach Stop Loss/Profit Tacker/Bracket

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Trading

How do I open Risk Navigator in TWS?

In Mosaic, open Risk Navigator by clicking the New Window button and selecting Risk Navigator

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Trading

How do I exercise or lapse an option?

TWS (Desktop) Click the Account (or Trade) menu followed by Option Exercise Choose the option(s) and select "Exercise" to exercise the entire position, "Partial" (when applicable) to exercise or la...

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Trading

How do I find the Hedge Fund Marketplace?

To use the Hedge Fund Investor Site, log in to Account Management and go to Investors' Marketplace > Find Services

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