Funds & Banking

Funds & Banking

Is it possible to withdraw funds to a bank account different from the one used for deposit?

Yes, but also this bank account must to be under your name.

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Funds & Banking

Why was I charged a fee for a cash withdrawal?

MEXEM allows one free withdrawal request per calendar month

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Funds & Banking

Which ABA routing number is correct?

In order to decide if you are using the correct or a valid ABA routing number please contact your financial institution to confirm this information.An ABA routing number is an unique routing or tra...

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Funds & Banking

When will my deposit be credited to my account?

To log in to Client Portal, use the button above and check on the status of your deposit

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Funds & Banking

What is the credit hold period for ACH deposits?

An ACH, while electronic, is similar to a check in that the funds are not guaranteed

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Funds & Banking

What is an ACH transfer?

An ACH (Automated Clearing House) transfer is an electronic movement of funds through the ACH network.At MEXEM we provide US Automated Clearing House (ACH) Transfers Initiated at MEXEM

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Funds & Banking

What is a third party deposit?

Third party deposits are defined as those deposits which originate from or are drawn upon an account at a financial institution which is titled in a name other than that of the receiving account ho...

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Funds & Banking

What does the message "Insufficient Settled Cash" mean?

When you sell a security or close a position, the cash proceeds from that transaction may not be instantly available for you to apply to a subsequent transaction until the first transaction has ful...

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Funds & Banking

What could prevent funds from being withdrawn?

1

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Funds & Banking

How long does it take for an internal transfer of funds?

An internal funds transfer request submitted during regular trading hours will transfer instantly

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Funds & Banking

How does the Insured Bank Deposit Sweep Program help maximize my FDIC insurance eligibility?

The Insured Bank Deposit Sweep Program systematically allocates your cash across numerous FDIC-insured program banks to ensure that your eligible balances are fully protected

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Funds & Banking

How do I transfer positions out of MEXEM via ACATS?

ACATS position transfers out of MEXEM must be initiated by the receiving firm

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Funds & Banking

How do I transfer funds to MEXEM?

Log in to Client Portal/Account Management Select the Transfer & Pay option followed by Transfer Funds and Deposit Funds Select the Currency option of this deposit from the drop-down menu Select th...

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Funds & Banking

How do I transfer funds out of MEXEM?

Use the above button to log in to Client Portal and submit a request to withdraw funds

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Funds & Banking

How do I place an order in MEXEM Mobile for iPhone?

To trade via MEXEM Mobile for iOS, first download and install the app from the iTunes App Store

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Funds & Banking

How can I process an exceptional withdrawal?

For an exceptional withdrawal requests, for example a request to withdraw an amount in excess of your security device maximum, you must allow more time for processing, and security verification and...

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Funds & Banking

Can I withdraw funds to a new bank?

In general, it is possible to withdraw funds to any bank or brokerage account in the same name as the MEXEM account holder

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Funds & Banking

Can I transfer funds or positions internally from an individual account to a joint account?

Yes, it is possible to transfer funds or positions internally from an individual account to a joint account

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Funds & Banking

Can I trade Certificates of Deposits (CDs)?

MEXEM provides only brokered U.S

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Funds & Banking

Can I set up direct deposit from payroll?

Customers can setup direct deposit from their payroll, Social Security, pension and other recurring payments from a third party

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Funds & Banking

Can I receive a deposit from a third party?

Third party deposits have historically been viewed by the financial services industry and its regulators as being highly susceptible to acts of fraud and money laundering and are therefore strongly...

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Funds & Banking

Can I fund the account via PayPal, Skrill, WorldPay, Western Union, MoneyGram, Instarem or Citibank Global Transfer?

MEXEM accepts a variety of electronic transfer methods, which vary by the currency type and local payment systems

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Funds & Banking

Can I deposit funds using Transferwise?

While it is possible to deposit funds from this money transmitter, the transfer would need to meet the following conditions: The funds would need to originate from an account titled the same as the...

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Funds & Banking

Can I deposit by credit card?

MEXEM does not allow deposit of funds using a credit or debit card

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Funds & Banking

Are there any limits to the amount I can withdraw?

Clients who participate in the Secure Login System enjoy enhanced withdrawal capabilities, while clients who do not participate are subject to daily and weekly withdrawal restrictions

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Funds & Banking

After transferring money into an account and converting it to dollars, why does it still show insufficient funds for purchases?

The currency exchange may take up to 48 hours to complete

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