Getting Started

Getting Started

Why should I open an account with MEXEM?

There are many reasons to open an account with MEXEM including our innovative trading technology, low cost, global access, and financial strength and security

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Getting Started

What is acceptable for Proof of Address for an IB UK application?

The document must clearly list the applicant's name and the relevant address and must be less than six months old unless otherwise specified.Please provide a scanned version of one of the following...

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Getting Started

What documents are required to open an account?

The documents which are needed to be submitted as part of the application process vary by the account type (e.g., trader and investor, institutional, educator, referrer) and its structure (e.g., in...

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Getting Started

How do I subscribe to market data from the TWS?

To determine the market data subscription needed for any product, simply enter the symbol on a TWS quote line and right-click with your mouse to initiate the Market Data Subscription Manager from w...

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Getting Started

How do I sell a stock in TWS?

The easiest way is to add a security or ticker symbol to your Watchlist and right click on the symbol to choose Trade > Order Ticket (or Trade > Order Entry)

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Getting Started

How do I install TWS?

In order to install the Trader Workstation (TWS), please first check the system requirements

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Getting Started

How do I get started with Client Gateway?

Client Gateway is a simple and easy to use web interface for clients to view their accounts and place orders

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Getting Started

How do I get started with Client Portal?

Client Portal is a simple and easy to use web interface for clients to view their accounts and place orders

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Getting Started

How do I enable MEXEM Mobile authentication for iPhone?

You can find instructions on how to activate MEXEM Mobile authentication on your iPhone in our Knowledge Base

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Getting Started

How do I enable trading for outside regular trading hours?

You can enable trading for outside of regular trading hours from within the Global Configuration of TWS

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Getting Started

How do I convert currency in MEXEM Mobile?

MEXEM offers clients the ability to convert currency to either establish a cash position or trade foreign products

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Getting Started

How do I configure Trading Assistant (TA) notifications?

Trading Notifications are maintained individually from the Trading Assistant (TA) page in MEXEM Mobile, and each is turned on or off by tapping its toggle switch

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Getting Started

How can I open a Corporate Account?

The account application is finalized online and can be launched by clicking the "Open Account" button located in the upper-right hand corner of our home page

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Getting Started

How do I add India trading permissions?

Trading of products listed on the National Stock Exchange of India is limited to Indian residents and Non-Resident Indians (NRIs)

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Getting Started

How do I access Trader Workstation?

Clients, applicants and other potential clients can all access our trading platform known as Trader Workstation (TWS) by installing it on their computer and double-clicking the Trader Workstation i...

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Getting Started

How can I open a paper trading account?

All new accounts have paper accounts automatically created for them.If you opened your account before the automatic creation of paper accounts and you do not have a paper trading account yet, you c...

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Getting Started

How can I open a cash account?

The account application is completed online and can be launched by clicking the 'Open Account' button located in the upper-right hand corner of our home page

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Getting Started

How can I confirm if a security is available for trading?

To check if a security is accessible for trading, type in the stock symbol or ISIN into an empty Watchlist line and hit Enter

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Getting Started

Do you accept applicants from my country?

MEXEM accepts applications from citizens or residents of most countries except those of countries prohibited by the U.S

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