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There are many reasons to open an account with MEXEM including our innovative trading technology, low cost, global access, and financial strength and security.The MEXEM Universal Account is an Integrated Investment Management account that lets you invest around the world.
Read MoreAcceptable proof of address for MEXEM application: Utility bill (electricity, gas, water, etc.), council tax bill, home insurance bill, bank/mortgage/brokerage statement, bank-signed letter, credit card statement (not older than 6 weeks), government-issued letters/statements, residence permit, driver's license/national ID (not used for identity proof in Hungary). Non-English documents may require translation.
Read MoreThe documents which are needed to be submitted as part of the application process vary by the account type (e.g., trader and investor, institutional, educator, referrer) and its structure (e.g., individual, trust, partnership, corporation, LLC). Detailed requirements are available on the website by choosing the Open Account link, then choosing your account type from the drop-down window and then clicking on the link titled "What You Need".
Read MoreTo check the required market data subscription for a specific product, enter the symbol on a TWS quote line and right-click. Select the Market Data Subscription Manager within Client Portal to view the available subscriptions for real-time quotes based on your Professional or Non-Professional status.
Read MoreTo sell a security, add it to your Watchlist and right-click on the symbol. Choose Trade > Order Ticket (or Trade > Order Entry) and select Sell. Configure your order parameters. For more guidance, refer to the website's educational resources, such as short videos and webinars, that cover the basics of TWS.
Read MoreTo install Trader Workstation (TWS), check the system requirements and download the suitable version from the MEXEM website. Ensure ports 4000/4001 are open for the download. Three versions are available: TWS (stable), TWS Latest (latest features), and TWS Beta (subject to changes). Automatic updates are provided unless you choose the offline installer for manual updates. If installation errors occur, try running the installer as an administrator or refer to the MEXEM Knowledge Base for troubleshooting. For company computers, contact your IT department for installation and firewall configuration. Visit the MEXEM website for more information.
Read MoreClient Portal offers a straightforward web interface for users to view accounts and place orders. Ideal for less active traders, it provides real-time account information, basic analytics, watchlists, and option chains. It allows for quick trades, accessing Portfolio Analyst, and other web-based tools. Use the Trade button for fast transactions, view account metrics, and monitor portfolio performance. Access Client Portal through the Login button on our main site or the dedicated page on our website. More info can be found in the Client Portal Users' Guide or our Traders' Academy courses.
Read MoreClient Gateway is a user-friendly web interface for clients to view accounts and place orders. It offers real-time account information, basic analytics, watchlists, and option chains for quick trades. Ideal for less active traders and financial advisors, it also allows easy access to Portfolio Analyst and other web tools. Key account metrics and portfolio performance can be viewed on the home page. You can access it from the Login button on our site or from its dedicated page. Learn more via Traders' Academy courses or the Client Gateway Users' Guide.
Read MoreTo enable out-of-hours trading in TWS, go to Edit > Global Configuration > Presets. Under Timing, check "Allow order to be activated, or filled outside of regular trading hours (if available)". For pre-opening session trading, check "Allow order to be routed and executed during pre-open session". Apply and OK to save. Find more details in our Knowledge Base.
Read MoreActivate MEXEM Mobile authentication for your iPhone by following instructions in our Knowledge Base. After activation, it can be selected as your Two-Factor authentication method during login. Add more users within the app if needed. More details in our Users' Guide.
Read MoreTo convert currency in MEXEM Mobile, select 'Convert Currency' from the side panel. Choose your current and desired currencies, enter the amount, and slide to convert. This uses a Market order type. Alternatively, use the Order Ticket in the side panel and search for the currency pair you want to trade.
Read MoreTrading Notifications are maintained individually from the Trading Assistant (TA) page in MEXEM Mobile, and each is turned on or off by tapping its toggle switch. Currently there is no way to turn off ALL notifications with one action...
Read MoreTrading on the National Stock Exchange of India is only for Indian residents and Non-Resident Indians (NRIs) via an IB India account. To open an account, visit the MEXEM India website and select "OPEN ACCOUNT" to start the application for your desired account type.
Read MoreYou can access Trader Workstation (TWS) by installing it on your computer. Use your MEXEM account's username and password to log in, or select "No username? Try the demo" for a test run. Choose between Paper Trading for simulated trading, or Live trading for actual transactions. Log in by clicking the button at the window's bottom.
Read MoreStart your Corporate account application by clicking 'Open Account' on our home page. Select 'Corporate Account', then 'Open Account', and follow the prompts. The entity's country of legal residence is where it was formed. We accept applications from most countries, barring those prohibited by the U.S. Office of Foreign Assets Control (OFAC). Our Compliance Officer will review your application once submitted.
Read MoreNew accounts automatically get a paper trading account. If you don't have one, log into Client Portal/Account Management, go to Settings > Account Settings and click the gear icon next to 'Paper Trading Account' to create one. Requests received by 4:00 PM EST are processed the next business day. You'll be emailed when it's ready. Refer to our User's Guide for more information.
Read MoreTo open a cash account, click 'Open Account' on our homepage and select Cash Account during the application process. If you're an existing Mexem client, log into Client Gateway/Account Management and navigate to Settings > Account Settings. Select 'Create a New Individual, Joint or IRA Account' linked to your existing account. Follow the prompts, choose Cash Account, and submit for review by our Compliance Officer.
Read MoreCheck a security's trading availability by entering its symbol or ISIN in an empty Watchlist line. If accessible, a window will load the symbol for trading. For additional queries, submit a ticket via Message Center with the symbol and ISIN.
Read MoreMEXEM allows applications from most countries barring those banned by U.S. OFAC. Customer types per country are listed on our website.
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All investments involve risks, including the possible loss of capital.
www.support.mexem.com is a website owned and operated by MEXEM Ltd. MEXEM Ltd is a European broker regulated by CySEC, license No. 325/17.
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Any advertisement or communication concerning the distribution of derivatives falling within the scope of the Regulation of the FSMA of 26 May 2016 governing the distribution of certain derivative financial instruments to retail clients is not addressed to the Belgian public.
