Getting Started

How do I install TWS?

In order to install the Trader Workstation (TWS), please first check the system requirements. If your computer fits the requirements, then download one of the TWS versions via the MEXEM website. Please keep in mind you will need ports 4000/4001 opened in order to download TWS.

Note that we offer 3 versions of the TWS:TWS: time-tested version offering maximum stability with less frequent feature updates; TWS Latest: the production version containing all the latest features; TWS Beta: a non-production version which is subject to frequent changes. Automatic updates to your selected version will be provided as available unless you elect an offline installer which allows you to manually control updates. TWS release notes organized by version build are also available on the website. Once the download has completed, run the installer. Should you encounter errors during the installation, please hit SHIFT+right click on the installer file and select "Run as Administrator". If this does not help, please refer to the MEXEM Knowledge Base for further troubleshooting.

If you are trying to install the TWS on a company computer and you still encounter issues during the installation, you may lack the rights to install software on your machine. In this case we suggest you contact the IT department of your company to run the installation and, if needed, set the firewall rules according to the requirements stated in the MEXEM Knowledge Base (section "DESKTOP TWS).

For more information, please visit the Mexem website.

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