My Account & Login

How do I change my email address?

You can change your email address using the following: Log in to Client Portal/ Account Management Click on Settings followed by User Settings In the Communications panel click the Configure icon (gear) next to Email Address

Follow the notifications on the screen

Please note, you can add a second email in the New Email Address field by adding a semicolon (";") after the first email followed by the second email with no space in between them. In some situations email changes may need verbal verification with MEXEM Client Services and may take 1-2 business days to take effect.

More information on how to change your email address can be found in our Users' Guide.

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