Oops! Something went wrong while submitting the form.
To protect your assets and data in the event you forget to log out or leave your device unattended, your Client Portal session will time out after 60 minutes of inactivity. This is a system setting and it cannot be adjusted by the user.
If you are being logged out prior to the 60 minute session expiration, please try one of the following troubleshooting steps: Clear your Cookies and Cache for the browser you are usingTest different Internet Browsers. e.g. Firefox, Chrome, IE or SafariConfirm if you notice the same logout behavior when logged in via your Smartphone. Restart your Internet Modem and restart your Computer.
Should you need assistance, please contact MEXEM Client Services.
All investments involve risks, including the possible loss of capital. www.support.mexem.com is a website owned and operated by MEXEM Ltd. MEXEM Ltd is a European broker regulated by CySEC, license No. 325/17.
Any advertisement or communication concerning the distribution of derivatives falling within the scope of the Regulation of the FSMA of 26 May 2016 governing the distribution of certain derivative financial instruments to retail clients is not addressed to the Belgian public.