MEXEM will automatically close individual accounts if an account is without funds, positions or subscriptions it will close automatically after 3 months. This can be when you just opened the account or if you withdraw everything from the account.

If all positions have been closed and a close account request has been submitted through Account Management, MEXEM will automatically convert Settled Cash balances to base currency provided the balance held is less than USD 1,000 equivalent.

Clients holding currency balances exceeding this threshold will be required to submit closing trades in order to close their currency position before the account closure request will be processed.