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Why did my account close?

MEXEM will automatically close individual accounts managing a zero balance in order to avoid continuing market data subscription fees and/or monthly Minimum Activity fees.

If all positions have been closed and a close account request has been submitted through Account Management, MEXEM will automatically convert Settled Cash balances to base currency provided the balance held is less than USD 1,000 equivalent.

Clients holding currency balances exceeding this threshold will be required to submit closing trades in order to close their currency position before the account closure request will be processed.

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